Privacy Policy
How Sydney Tree Removers collects, uses, and protects your personal information.
Last updated: March 2026
1. Who We Are
Sydney Tree Removers (sydneytreeremovers.com.au) is a lead-generation and referral service that connects homeowners and property managers with qualified arborists and tree removal contractors. We do not perform tree removal work ourselves.
2. Information We Collect
We may collect the following personal information when you use our website:
- Contact information: Name, email address, phone number, and property address submitted through our quote request forms.
- Job details: Information about the tree service you require, including tree type, size, and photos you upload.
- Usage data: Pages visited, time on site, referral source, and device information collected via Google Analytics.
3. How We Use Your Information
We use your personal information to:
- Connect you with qualified arborists and tree removal contractors in your area.
- Respond to your enquiries and provide customer support.
- Improve our website and services based on usage patterns.
- Send you relevant follow-up communications related to your quote request.
4. Information Sharing
When you submit a quote request, your contact details and job information are shared with qualified, insured arborists in your area so they can provide you with a quote. We do not sell your personal information to third parties for marketing purposes.
We may also share information with:
- Google Analytics for website usage analysis.
- Our hosting provider for website operation.
- Legal authorities if required by law.
5. Cookies
Our website uses cookies and similar technologies for analytics and functionality. You can control cookie settings through your browser preferences.
6. Data Security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. Our website uses HTTPS encryption to secure data in transit.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at quotes@sydneytreeremovers.com.au.